Shipping Policy
We are pleased to offer FREE shipping on all orders.
Order Processing
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Orders are processed within 1–2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
Delivery Time
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Once dispatched, orders typically arrive within 5–7 business days.
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Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or peak periods.
Shipping Cost
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Free standard shipping on all orders.
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No minimum purchase required.
Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Shipping Delays
While we aim to deliver all orders within the stated timeframe, delays may occasionally occur due to high demand, weather conditions, or courier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions about shipping or your order, please contact us at crocstarlondon@gmail.com and we’ll be happy to assist.